Frequently Asked Questions

Can I place my order on this website?

This website is for product display, information and communication purposes only. If you would like to place an order, please contact our customer service representatives.

What payment methods do you accept for my order at your showroom?

We accept all major credit cards such as Visa, Mastercard, Discover and American Express. We also accept personal and business checks as payment.

Can I order samples from you?

Yes. You can order a sample to make sure the color and texture meet your expectation before placing your order with us.

How long does it take to get what I order?

If you bring your own truck to pick up, we can load your truck right after your order transaction is completed. If you are in a local area and need delivery, we usually deliver your order within 1-3 business days.

I am a tile and pavement contractor, can I setup an account with you?

Yes, we welcome professional contractors to setup an account with us for recurring business relations.
We have very competitive pricing and we have a wide variety in selection.

Do I receive an invoice for my order?

Yes, all orders are processed, invoiced and registered in our database for accounting and future customer support purposes.